9-1-1 CALLING TIPS

Stay calm and speak clearly.

Be sure to listen carefully and answer all of the dispatcher's questions to the best of your ability.

If possible, do not hang up until the 9-1-1 dispatcher has obtained all the information that is needed.

911 Number to Know

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About MA State 911 Department

For more information about the Massachusetts State 911 Department, please visit our web site at www.mass.gov/e911.