9-1-1 CALLING TIPS
Stay calm and speak clearly.
Be sure to listen carefully and answer all of the dispatcher's questions to the best of your ability.
If possible, do not hang up until the 9-1-1 dispatcher has obtained all the information that is needed.
Please click here if you are looking for our FREE Informational kit for Students (K-4)
Order a Free Senior Program Kit
The 9-1-1 Numbers to Know Kit for seniors has been developed for senior citizens living in Massachusetts. This program will provide seniors with information on how 9-1-1 works in Massachusetts including important information regarding home phones, cell phones and medical alert devices.
Each 9-1-1 Numbers to Know Kit for seniors contains an informational video, safety information posters and a hand card to help seniors better understand the Massachusetts 9-1-1 System.
Please fill out the information below to receive your 9-1-1 Numbers to Know Kit for seniors. All fields are required.